The objective of the study is to examine audit firm size, the provision of non-audit services (NAS)

Project governance has become an important subject matter for both the project management environment and the public sector, due to the demands for enhanced project performance. Project professionals in developing countries encounter various challenges while execution of the projects. This paper has analyzed previous studies on Infrastructure development projects and project management practices in Pakistan published in academic journals and conference proceedings. The study reveals the organizational shortfalls and various challenges in the procedures adopted for planning and managing infrastructure projects. As the infrastructural development projects play a key role in the economic growth of developing economies like Pakistan, successful implementation of the projects is, therefore, not only essential but inevitable to achieve development goals. This study identifies the shortcomings and proposes project governance framework for infrastructure development projects, which will enhance the project performance and facilitate the various public-sector organizations, donor agencies involved in policy-making, planning and implementation of development projects.

Kajian ini meneliti program pemulihan dadah yang dijalankan diluar institusi rawatan dan pemulihan dadah di Malaysia bagi memberi jawapan kepada kekuatan, kekangan serta cabaran yang dihadapi dalam menguruskan lebih daripada 35 ribu orang penagih dadah yang ditempatkan dalam program pengawasan atau program jagaan lanjutan. Kajian ini melibatkan penagih dadah dalam proses kepulihan serta pegawai-pegawai pemulihan di Agensi Dadah Kebangsaan (ADK). Data-data penting mengenai tahap penerimaan,persepsi serta kepuasan penagih dadah dalam kepulihan terhadap program turut dimuatkan dalam monograf ini. Kajian ini juga turut menemui beberapa batasan serta cabaran yang dihadapi oleh organisasi ADK dalam menguruskan program pemulihan dadah diluar institusi. Faktor yang paling ketara ialah batasan sumber manusia dari segi kapasiti, keupayaan dan kemahiran di samping beban kerja yang tinggi serta tidak realistik. Monograf ini dapat menjadi rujukan dan panduan oleh ADK, pegawai-pegawai pemulihan serta pelajar institusi pengajian tinggi yang mengkaji tentang permasalahan dadah dan penagihan dadah di Malaysia.

The objectives of this research are to examine the awareness level of Small and Medium Enterprise (SMEs) and their knowledge of the CA2010 and of the role of MyCC. In addition, further analysis the level of awareness of SMEs by state, market structures and sectors and also compared with baseline study which conducted in year 2013. A total of 154 respondents involved in this study and the results show that increased in SMEs awareness and knowledge about the MyCC and CA2010. The results showed most of states were aware of the existence of MyCC and CA2010. Meanwhile, in term of market structures, the export-oriented businesses have higher level of awareness of compared than the domestic-driven businesses. The study will benefit the relevant authority to strategies the activities plan to enhance to their service quality and knowledge about the competition act.

Relational benefit has an important role in improving relationship quality in a consumer services company, particularly in credence service. However, there are only a few research on the link between relational benefit and relationship quality, especially in credence service like priority banking services. The objective of this study is to fulfill this gap by investigating the links of relational benefit on satisfaction and trust. A survey questionnaire was run to 338 priority banking customers in Jakarta. This study found that functional benefit has a significant influence on relationship satisfaction and trust, while social benefit also has a significant influence on satisfaction and trust. The findings imply that service providers like bankers need to consider the functional benefit and social benefit as it directly affects their customer’s relationship satisfaction and trust. The result of this research is crucial when the intended customer is an important segment like the priority customers who have large deposits and investment products in the banks.