Airports need to adapt new technologies to react effectively and quickly to customers’ needs and to provide a better service such as the electronic ticket. In addition to the challenges of the ability to respond to the growing requirements of the automatic information interchange between the different systems to ensure safe and efficient airport operations. This paper provides an architecture based on the Service Oriented Architecture (SOA) that improves the information accessibility and sharing across the different Airport’s departments, integrates the existing legacy systems with other applications, and improves and maximizes the system’s reliability, adaptability, robustness, and availability using the Self-Healing Agent.

This paper introduces the different aviation and airport information technology systems. Also, this paper provides Airport Enterprise Service Bus with Three Levels Self-Healing Architecture based on the Service Oriented Architecture (SOA) that improves the information accessibility and sharing across the different Airport’s departments, integrate the existing legacy systems with other applications, and improve and maximize the system’s reliability, adaptability, robustness and availability using the Self-Healing Agent, Virtual Web Service Self-Healing Connector and Extended Execution Engine with Process Execution Self-Healing Manager to guarantee the Quality of Service (QoS) or Service provided and business process execution.

This chapter introduces the different aviation and airport Information Technology systems. Also, this chapter provides architecture based on the Service Oriented Architecture (SOA) that improves the information accessibility and sharing across the different airport departments, integrating the existing legacy systems with other applications, and improving and maximizing the system’s reliability, adaptability, robustness, and availability using the self-healing agent and virtual Web service connector to guarantee the quality of service (QoS).

This chapter presents the certification standards applied with the simulation study steps, in addition to the Confidence Grid which is used to assets the quality (Reliability and Accuracy) of the data and the process of the simulation study step which will be the base for the validation and verification.