a faculty with the Institute of Technology and Management in the area of Retail and Marketing, has been in academics for the past fi ve years after a brief stint in the industry, where she held the position of Product Manager on her last assignment. She is currently pursuing her PhD with Birla Institute of Technology, Pilani, India. Her research interests are in varied fi elds including shopping center patronage, competitive strategies for small retailers and semiotics. J. Ganguliis currently the Chief Executive Offi cer of the Raghuleela Properties Pvt. Ltd, India which manages the Raghuleela malls. Raghuleela is part of the Wadhwa group of companies which is into major commercial, retail, residential, recreational and hospitality real estate development in India. He is an engineer by qualifi cation. In addition to being responsible for the Raghuleela malls, he is also part of the top management at Wadhwa and is involved in the group ' s other prestigious projects. AbstractOrganised Retail in India has seen remarkable growth in the last decade. In addition to the blossoming economy, one of the major drivers of this strong growth trajectory can be attributed to the rapid mall development in the country. This study, based on interviews with practicing retailers, mall managers and secondary data, tries to understand the analytical and fi nancial steps that are undertaken before setting up a mall, sources of fi nancing a mall and the sources of revenue and expenditure. On the basis of the fi ndings, some suggestions are also put forth to enable a better relationship between tenant and mall management, and to ease the growing pains currently faced by malls in India.