The Occupational Stress Inventory (Osipow & Spokane, 1987) and the Maslach Burnout Inventory (Maslach, 1982) were used to assess the levels of occupational stress and burnout amongst staff providing services to people with an intellectual disability both in an institutional and community settings. Data were analyzed to determine the effects of direct client contact, staff mental health, and working environment (institution vs. community). While levels of burnout and occupational stress were not high overall, staff working in an institutional setting scores more highly.

A multiple choice inventory was used to assess the behavioural knowledge of staff providing services to people with an intellectual disability. The relationships between performance on the inventory and other staff related variables were investigated. Results support previous research and indicate a low level of behavioural knowledge amongst direct care staff. The implications of these results are discussed in relation to staff training and selection.