Existing approaches to model innovation ecosystems have been mostly restricted to qualitative and small-scale levels or, when relying on traditional innovation indicators such as patents and questionnaire-based survey, suffered from a lack of timeliness, granularity, and coverage. Websites of firms are a particularly interesting data source for innovation research, as they are used for publishing information about potentially innovative products, services, and cooperation with other firms. Analyzing the textual and relational content on these websites and extracting innovation-related information from them has the potential to provide researchers and policy-makers with a cost-effective way to survey millions of businesses and gain insights into their innovation activity, their cooperation, and applied technologies. For this purpose, we propose a web mining framework for consistent and reproducible mapping of innovation ecosystems. In a large-scale pilot study we use a database with 2.4 million German firms to test our framework and explore firm websites as a data source. Thereby we put particular emphasis on the investigation of a potential bias when surveying innovation systems through firm websites if only certain firm types can be surveyed using our proposed approach. We find that the availability of a websites and the characteristics of the website (number of subpages and hyperlinks, text volume, language used) differs according to firm size, age, location, and sector. We also find that patenting firms will be overrepresented in web mining studies. Web mining as a survey method also has to cope with extremely large and hyper-connected outlier websites and the fact that low broadband availability appears to prevent some firms from operating their own website and thus excludes them from web mining analysis. We then apply the proposed framework to map an exemplary innovation ecosystem of Berlin-based firms that are engaged in artificial intelligence. Finally, we outline several approaches how to transfer firm website content into valuable innovation indicators.
Standard-Nutzungsbedingungen:Die Dokumente auf EconStor dürfen zu eigenen wissenschaftlichen Zwecken und zum Privatgebrauch gespeichert und kopiert werden.Sie dürfen die Dokumente nicht für öffentliche oder kommerzielle Zwecke vervielfältigen, öffentlich ausstellen, öffentlich zugänglich machen, vertreiben oder anderweitig nutzen.Sofern die Verfasser die Dokumente unter Open-Content-Lizenzen (insbesondere CC-Lizenzen) zur Verfügung gestellt haben sollten, gelten abweichend von diesen Nutzungsbedingungen die in der dort genannten Lizenz gewährten Nutzungsrechte. http://ftp.zew.de/pub/zew-docs/dp/dp18033.pdf Die Dis cus si on Pape rs die nen einer mög lichst schnel len Ver brei tung von neue ren For schungs arbei ten des ZEW. Die Bei trä ge lie gen in allei ni ger Ver ant wor tung der Auto ren und stel len nicht not wen di ger wei se die Mei nung des ZEW dar. Terms of use: Documents inDis cus si on Papers are inten ded to make results of ZEW research prompt ly avai la ble to other eco no mists in order to encou ra ge dis cus si on and sug gesti ons for revi si ons. The aut hors are sole ly respon si ble for the con tents which do not neces sa ri ly repre sent the opi ni on of the ZEW. August 2018Abstract: Nowadays, almost all (relevant) firms have their own websites which they use to publish information about their products and services. Using the example of innovation in firms, we outline a framework for extracting information from firm websites using web scraping and data mining. For this purpose, we present an easy and free-to-use web scraping tool for large-scale data retrieval from firm websites. We apply this tool in a large-scale pilot study to provide information on the data source (i.e. the population of firm websites in Germany), which has as yet not been studied rigorously in terms of its qualitative and quantitative properties. We find, inter alia, that the use of websites and websites' characteristics (number of subpages and hyperlinks, text volume, language used) differs according to firm size, age, location, and sector. Web-based studies also have to contend with distinct outliers and the fact that low broadband availability appears to prevent firms from operating a website. Finally, we propose two approaches based on neural network language models and social network analysis to derive firm-level information from the extracted web data.
Web-based innovation indicators may provide new insights into firm-level innovation activities. However, little is known yet about the accuracy and relevance of web-based information for measuring innovation. In this study, we use data on 4,487 firms from the Mannheim Innovation Panel (MIP) 2019, the German contribution to the European Community Innovation Survey (CIS), to analyze which website characteristics perform as predictors of innovation activity at the firm level. Website characteristics are measured by several data mining methods and are used as features in different Random Forest classification models that are compared against each other. Our results show that the most relevant website characteristics are textual content, the use of English language, the number of subpages and the amount of characters on a website. In our main analysis, models using all website characteristics jointly yield AUC values of up to 0.75 and increase accuracy scores by up to 18 percentage points compared to a baseline prediction based on the sample mean. Moreover, predictions with website characteristics significantly differ from baseline predictions according to a McNemar test. Results also indicate a better performance for the prediction of product innovators and firms with innovation expenditures than for the prediction of process innovators.
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