Workshop leaders Zeter and Thunell have observed the difficulty with which some library patrons identify and locate journals. They used this session to explore questions about how libraries today offer access to serials and how information about serials is presented to the public. They noted some characteristics of typical student researchers and discussed the cause of increased user demand for serials. They demonstrated the two electronic serials "pathways" used at Michigan State University (MSU), Erasmus and MAGIC, and described their respective advantages and disadvantages. Zeter and Thunell ended with recommendations for serials searching improvements and suggestions of issues for future study.