This paper extends a taxonomy of humanrobot interaction (HRI) introduced in 2002 [1] to include additional categories as well as updates to the categories from the original taxonomy. New classifications include measures of the social nature of the task (human interaction roles and human-robot physical proximity), task type, and robot morphology.

Abstract

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- K e y w o r d s :Situation awareness, human-robot interaction, HRI, urban search and rescue, humancomputer interaction, HCI.

We evaluated an integrated social software platform, called Handshake, to determine individuals' usage patterns and characterize Handshake's business value. Our multi-step investigation included conducting 63 indepth interviews, analyzing log data from 4600+ users, and administering an online survey. We found that both the level and type of participation affects whether users experience value. Active participants, for example, say that Handshake supports collaboration, strengthens social connections, fosters awareness of connections' activities, and facilitates knowledge management. This case study captures an early snapshot of behavior that we anticipate will change and grow over time.