PT. XYZ is a manufacturing company that produces Crude Palm Oil (CPO). The competition Crude Palm Oil (CPO) company do not only happen in manufacturing companies but also among supply chain components. Due to the increase of fierce competition, it is necessary to improve companies' value chain that may increase productivity and reduce costs. The purpose of this study was to analyze the supply chain and value chain of CPO in some companies. Data were analyzed using both qualitative and quantitative analysis within descriptive research. This research was started by conducting a supply chain analysis and followed by a value chain analysis and ended with an improvement of the value chain. The qualitative analysis describes supply chain and value chain while the quantitative analysis is used to find out value-added values and establishment of the value chain. Based on the analysis, the value chain of CPO in the company consists of four main participants: suppliers of raw materials (plantation), processing plant, distributor, and customer. In this research, the analysis was focused on two participants: palm oil plantation and palm oil processing plant. The oil palm plantation activities include nurseries, planting, plant maintenance, harvesting, and shipping while the processing plant consists of reception, sterilizing, threshing, pressing, and classification. The company's value-added actual condition in oil palm plantation was 72.42% and palm oil processing plant was 10.13%. A low-cost strategy had been applied, resulting in the value-added increasing of oil palm plantations by 1.08% and at processing plants by 11.73%. The increase in value-added has been able to reduce the company's costs. However, this study still has limitations because the analysis only covers plantation and processing plant value chain; the company's distribution and consumers of CPO products for maximizing the value-added of a CPO value chain have not yet been studied.

The idea of making North Sumatera as a barometer of national oil palm industry require efforts commodities and agroindustry development of oil palm. One effort that can be done is by successful execution plantation revitalization. The plantation Revitalization is an effort to accelerate the development of smallholder plantations, through expansion and replanting by help of palm estate company as business partner and bank financed plantation revitalization fund. Business partner agreement obliged and bound to make at least the same smallholder plantation productivity with business partners, so that the refund rate to banks become larger and prosperous people as a plantation owner. Generally low productivity of smallholder plantations under normal potential caused a lot of old and damaged plants with plant material at random. The purpose of revitalizing oil palm plantations which are to increase their competitiveness through increased farm productivity. The research aims to identify potential criteria in influencing plantation productivity improvement priorities to be observed and followed up in order to improve the competitiveness of destinations and make North Sumatera barometer of national palm oil can be achieved. Research conducted with Analytical Network Process (ANP), to find the effect of dependency relationships between factors or criteria with the knowledge of the experts in order to produce an objective opinion and relevant depict the actual situation.

Resource potential of North Sumatra supports the idea to make North Sumatra as a national barometer of oil palm. The development of agro-CPO and its derivatives have great potential to grow rapidly because it is still 5.5% of the area planted with oil palm than 133 million hectares of potential land. Efforts to strengthen the availability of raw materials for CPO agroindustry and its derivatives by conducting Plantation Revitalization required with financial support from the banking system. Program of Plantation Revitalization is an effort to accelerate the development of smallholders through the expansion, replanting and rehabilitation of plantation-backed loans and investment of banking and interest subsidy by the government involving plantation companies as partners of the development, processing and marketing. The role of banks is quite large, but face problems of the large risks involved and the complexity of processes. Methode of Fuzzy Analytic Hierarchy Process and Fuzzy Inference System integrated in the studies conducted. In AHP Fuzzy method, based on expert opinion the weighting criteria is resulting. Weighting being input to the FIS method to determine the feasibility of plantation companies as business partners to obtain credit financing. The study results show that not only financial performance but also non-financial performance should be taken into account in determining the creditworthiness of Revitalization Plantation program.

Along with the increasing needs of society that is consumptive, banking institutions are required to be able to meet the needs of the community through applications with a series of attributes inherent in service. One of them is credit service of motor vehicle ownership. But in its implementation, cancellation of credit becomes the main problem because it has lost the opportunity to get new customers. Lean Service is used to eliminate wasteful or non value-added activities from all credit application process so as to reduce Lead Time and non value added activity. After drawing the company’s condition with Value Stream Maping, activity classification showed that Value Added Activity was 42% while Non Value Added Activity was 58%. Therefore, identification of the root cause of the highest failure with Fishbone Diagram and FMEA with repeated verification activities as a result. This study recommends a new business process by reducing from 21 activities to 14 activitis and reducing processing time from 8 days to 4 days.

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