The California State University, Northridge (CSUN) Oviatt Library was the first library in the world to integrate an automated storage and retrieval system (AS/RS) into its operations. The AS/RS continues to provide efficient space management for the library. However, added value has been identified in materials security and inventory as well as customer service. The concept of library as space, paired with improved services and efficiencies, has resulted in the AS/RS becoming a critical component of library operations and future strategy. Staffing, service, and security opportunities paired with support and maintenance challenges, enable the library to provide a unique critique and assessment of an AS/RS.

Purpose The purpose of this paper is to present the experience of a systems librarian deployed to Afghanistan as an academic advisor from the US Military Academy, West Point. While discussing tasks and challenges faced, the author provides accounts of events that shaped and strengthened professional lessons learned as the first library academic advisor to the National Military Academy of Afghanistan (NMAA). The focus of the paper emphasizes the importance of listening, collaborating, leadership, immersion and integration of disparate teams into a cohesive unit. Design/methodology/approach Utilizing summaries of daily events taken during a six-month deployment along with relevant research on library’s in developing countries and embedded librarianship, this paper provides an overview of the projects, challenges and relationships necessary to become successfully embedded. Findings Integration into various aspects of NMAA and the advisor team leads to successful project outcomes and greater relevance of the library in the academy. Practical implications Administrators and librarians will be able to review the experience and professional lessons learned of an embedded librarian into a foreign environment and team. Originality/value In addition to providing unique perspectives involving embedded librarianship, this paper addresses topics of leadership, team cohesion and influence.