Our paper investigates how current digital technologies are sufficient, or insufficient, in supporting Kenyan transnationals in practising indigenous knowledge. We first outline a view of indigenous knowledge, and then apply it to a study of Kenyan diasporans living in Australia. The findings are framed as nine techniques for sustaining displaced practising of indigenous knowledge. These appropriations suggest directions for technology innovation, providing design considerations for technologies that translate, formulate and support indigenous knowledge in transnational contexts.
Designing, developing and deploying technologies with local African communities involves a rapport and trust beyond predefined and agreed upon project goals. Pursuing an agenda for community-driven development involves prioritizing and recognizing the role of community members as co-designers and co-researchers. Constraints on time, resources and differing protocols often hinder effective and sustainable collaboration with local African communities. This paper presents discussions started at an international workshop and panel about the key factors in building local community collaboration in Africa, as part of an accruing repository of empirically-grounded advice from local researchers, community members and designers with extensive community collaboration experience.
The aviation industry plays a vital role in supporting economies and connecting people worldwide; it is a cornerstone of modern life. However, user experience of air travel is often marked by frustration, stress and confusion. Indeed, over the last decade, traveler satisfaction with air travel experiences has steadily declined. This paper describes fieldwork in the form of 63 interviews (using a range of user research methods) that aims to understand the needs of air travelers. Key insights from this process are presented and a conceptual system design, based on connecting travelers using existing social media systems, is introduced. Ultimately, this paper argues that applying innovation in social media technology to air travel has the potential to improve user experiences and reduce industry costs, making travelling smoother, cheaper and more satisfying.
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