Mobile payment technology specifically e-wallet is receiving growing attention recently in light of the government’s initiative to build a cashless society. The e-wallet phenomena are becoming more apparent in Malaysia, however, it is growing at a rate slower than its regional peers. Due to the rapid development of this technology, organisations and consumers are also concerned about rising security issues. Technological advancement in the e-commerce industry and the ubiquity of smartphones has helped to propel the need to study the intention to use e-wallets. As the e-wallets markets further expected to increase exponentially in Malaysia, it is crucial to study the consumers’ behavioural intention to use e-wallets for the benefits of the e-wallets service provider in Malaysia. Correspondingly, this paper presents a review of the literature aimed at advancing the body of knowledge by proposing a conceptual model combining the theories of; the extended unified theory of acceptance and use of technology (UTAUT2) with perceived security and behavioural intention. This paper is built upon a systematic literature review method and it is expected that researchers can have a more precise justification of the consumer behavioural intention to use e-wallet in Malaysia. This paper provides practical implications for the extension of UTAUT2 theory with perceived security and subsequently assist e-wallet service provider when devising appropriate strategies in planning and increasing consumer’s intention to use the e-wallet.
The growth of cashless payment has grown exponentially, including that of e-wallet, in line with the government's plan to build a cashless society. The e-wallet phenomenon is fast becoming an important component for financial inclusion in emerging economies as studies found that the use of digital financial services like mobile money and other fintech applications could provide many potential development benefits. Countries like China have experienced the highest growth in cashless payments over the last five years and is said to be the most educated on mobile payment services. Despite the rapid development of this technology, organizations and consumers are still concerned about rising security issues. As the e-wallets markets are further expected to increase exponentially in Malaysia, it is crucial to study the consumers' behavioral intention to use e-wallets for the benefits of e-wallets service providers and users in Malaysia. Correspondingly, this paper presents a review of the literature aimed at advancing the body of knowledge by proposing a conceptual model on consumers' behavioral intention to use e-wallet (mobile payment) using UTAUT2 as a baseline model. This paper is built upon a systematic literature review method. This paper provides practical implications that would assist e-wallet service providers when devising appropriate strategies in planning and increasing consumers' intention to use the e-wallet.
Entrepreneurship has long been a topic of interest for many researchers. The economy being volatile has impeded job opportunities for many, particularly amongst youths. In Malaysia specifically, where unemployment has been increasing over the years, measures have been taken by the government to promote entrepreneurship to youth and undergraduates to make them more entrepreneurially inclined. Despite the numerous incentives and programs by the government to encourage youth to be entrepreneurial inclined, the unemployment rate is still high in many countries, particularly Malaysia. This research aims to offer a systematic literature review on the growing role of education support in promoting entrepreneurial intention amongst undergraduates in Malaysia. This research will highlight the increasing importance of education in fostering entrepreneurial intentions amongst undergraduates in Malaysia over the last five years. Through the compilation of past literature and research, this study aims to contribute to entrepreneurship research by discussing the impact of education support as well as highlighting ongoing discussions on education support in nurturing undergraduate entrepreneurial intention.
Business Intelligence (BI) systems have played an essential position in facilitating information sharing, strategic cost-cutting, and improvement in business process management through data-driven decision-making analytics. The technological enablers of Industry 4.0 have empowered the clinician to attain accurate information in formulating predictive and data-driven diagnoses based on artificial intelligence-enabled medical devices resulting in an efficient and quality clinical pathway for patients. However, there is a noticeable distinction between the hospital's technological aptitude between clinician and non-clinician. The current technological capability of the hospital information system is to digitize daily business processes that could not offer intelligence reports for predicting, forecasting, and data-driven decision-making support. The compilation of past works of literature is expected to justify the need for the healthcare supply chain to adopt BI solutions that produce near real-time data in making efficient inventory management and procurement to support the clinician in delivering efficient and quality clinical pathways for patients by bringing the supplies at the right moment. Hence, a study of BI solutions in healthcare supply chain operation is achieved through a narrative overview of existing literature from papers published online. The results show that appropriate technological tools, resource competencies, and supplier management platform as the essential dimensions to support the business intelligence adoption effort. The study, therefore, not only identified the critical dimensions in facilitating BI adoption but also offer practical awareness to the healthcare policymakers to better understand the strategic need for BI systems in managing the entire hospital operations to gain a competitive advantage.
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