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This study explored the feasibility of using a computerized information system for assessing the continuing education program needs and interests of physicians. Responses of those using an electronic mail system were similar to those responding to a conventional mail survey. However, the fact that there was limited response from physicians and practice sites suggests unwillingnessluncertainty about making use of the technology or difsiculty in answering the computerized survey. Another problem was that the actual users of the system did not fully reflect the targeted audience, thereby weakening any potential advantages of using an electronic system. In order to be successful, a computerized mail network must be viewed by physicians and their ofice stafsas a faster, more eficient, and less costly alternative to conventional mail delivery systems. Further study is needed to identify how best to exploit the use of a computerized network for CE program planning.

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