No abstract

Purpose: This study aims to identify and analyze the characteristics of international scientific research that addresses the segment of literature referring to port performance evaluation, in order to identify the existence of a theoretical alignment between the concept of performance evaluation, as an area of knowledge, and the practical application of port performance evaluation.Design/methodology: For the approach to the problem, this paper makes use of qualitative research, analyzing bibliographical portfolio characteristics related to port performance evaluation. An action research strategy was adopted, according to which the authors selected the bibliographical portfolio based on analysis and interpretation.

O serviço público tem enfrentado um crescente descontentamento da sociedade e, com isso, tem-se observado o aumento na demanda por transparência. Esta pesquisa objetivou identificar, por meio da revisão de literatura sobre a Avaliação de Desempenho da Transparência Pública, quais são as lacunas e oportunidades de pesquisa na área. Por meio da utilização do instrumento de intervenção Knowledge Development Process-Constructivist (Proknow-C), foi identificado que: (i) Manuel P. Rodríguez Bolívar, Juan L. Gandía e Antonio M. Lopez Hernandez são autores de destaque; (ii) inexistem redes de pesquisadores; (iii) os modelos de Avaliação de Desempenho da Transparência Pública não estavam alinhados à estratégia organizacional; (iv) há pouca interação entre os Sistemas de Avaliação de Desempenho e o ambiente; e (v) os Sistemas de Avaliação de Desempenho não estão totalmente evoluídos para atender ao contexto contemporâneo. Portanto, são identificadas oportunidades de pesquisas nesses aspectos.

Over the last few decades, agricultural production has improved its productivity significantly. This improvement has notably focused on the genetic development of plants and on equipment technology. Nevertheless, its managers have not monitored this growth in the competitiveness of the sector. Based on this context, this study has a central question: how can performance evaluation, from its decision-making support perspective, improve the management process of an agricultural company? In order to answer this, the purpose of creating a decision-making model to support the management decisions of an agricultural company is taken into consideration. Seven strategic objectives were identified, operationalized by 57 performance indicators, for the levels of reference set by the decision maker; fourteen performance indicators are at a compromising level, showing the need for intervention. With the model created, it was possible to have a picture of this situation and provide a process to propose improvement actions.

PurposeThis work aims to measure the performance of an electric motors supply chain (SC) by using the Triple E performance measurement model to assess three performance dimensions simultaneously: efficiency, efficacy and environmental impact.Design/methodology/approachThis research presents a real case of a Brazilian company as an example for applying the Triple E performance measurement model and the discrete-event simulation to assess the performance of an SC.FindingsPerformance measurements for the three dimensions were the following: (1) for efficiency, a high inventory cost in the SC, driven by the distribution center (DC) (49.7% total cost); an order cycle time operating with an average of 21.7 days and a logistic channel transport capacity of 88%; (2) for efficacy, a service level of 98% for all channels; (3) for environmental impact, the SC emits a total of 395,733 kg of CO2 annually, with the DC and the regional distribution center (RDC2) being the largest emitters.Originality/valueThis work allowed to measure the performance of an SC interface (manufacturing process, a DC and three regional distribution centers). It was possible to measure the inventory holding cost and out-of-stock inventory costs, order cycle time, SC service level, transport capacity utilization and CO2 emissions in the transportation process of each SC stage and the whole SC. This study can be used as a decision support guide for academics and practitioners to measure and improve the SC performance.