Highlights A geospatial cloud-based system GeoFarmer was designed and developed. GeoFarmer can be used as smart-monitoring system for agricultural projects. It provides tools for interactive feedback loops between platform users. Results and lessons learned from five pilots illustrate the flexibility of GeoFarmer.

Over the last years, geospatial web platforms, social media, and volunteered geographic information (VGI) have opened a window of opportunity for traditional Public Participatory GIS (PPGIS) to usher in a new era. Taking advantage of these technological achievements, this paper presents a new approach for a citizen-orientated framework of spatial planning that aims at integrating participatory community work into existing decision-making structures. One major cornerstone of the presented approach is the application of a social geoweb platform (the GeoCitizen platform) that combines geo-web technologies and social media in one single tool allowing citizens to collaboratively report observations, discuss ideas, solve, and monitor problems in their living environment at a local level. This paper gives an account of an ongoing participatory land-zoning process in the Capital District of Quito, Ecuador, where the GeoCitizen platform is applied in a long-term study.

Increasingly, geospatial web applications such as www.fixmystreet.com or www.seeclickfix.com are being integrated within citizen participation processes in spatial planning and the provision of communal services. Recently, several of these platforms have been launched in Latin America and other countries of the Global South. This development raises the questions of whether citizens with low ICT-skills can fully access and use these tools, and hence whether they are empowered to participate in related community management processes. The GeoCitizen framework (www.geocitizen.org) has been designed specifically to address citizens who tend to be excluded from established planning processes, providing them with accessible and easy-to-use online tools to make their voice heard through the public space of the internet. This paper describes the set-up and results of a Human Computer Interaction (HCI) Evaluation carried out for the GeoCitizen-reporting application amongst members of marginalized communities in Cali, Colombia. It investigates whether spatially illiterate users with low ICT-skills can access and use this application to its full extent. It analyses the most common usability issues that were identified by the test user group and gives indications as to how geospatial web applications should be designed in order to meet the challenges that come along with its use.

This chapter introduces a spatial view to e-participation in urban governance which is based on the technological core of Geographical Information Systems (GIS) and their more recent transformation into service architectures. The chapter begins with the premise that the technological realms are available today in professional software packages and in open source software environments. It focuses on the utilization of GIS and various methodologies in participatory planning projects. The technical descriptions are limited to a degree that the reader can understand the applications envisaged. The chapter describes developments in the GIS domain which are summarized under the term ‘Public Participation GIS’ (PPGIS) since the 1990s. In 2005 however, the launch of Google Earth changed the situation significantly: such mapping platforms—including Microsoft Bing and others—brought mapping functionality to the computers of hundreds of millions of internet users and soon after, the term “volunteered geographic information” was created. It refers to the two-way communication possibilities using geospatial tools and to the participation of citizens in planning initiatives. The chapter highlights a few of such applications in urban planning and administration and discusses the situation in developing and emerging countries, while posing the question of whether or not such options may lead to an empowerment of citizens.

Mobile map applications are typically used by a broad range of users. Users can be diverse in their context attributes (e.g. map use experience, activities during map use), and several previous user experience (UX) studies have focused on understanding how some contextual factors influence the UX for designing maps that satisfy users' needs. A need for research remains to evaluate the relationship between user context, UX, and variants of mobile map element design. In this article, we present our research investigating the interplay of these factors through an empirical user study with citizens in Austria. We created an online survey and generated 84 map variations, combining seven map-related tasks, three base map styles, two map detail densities, and two timepressure variants. We tested these map variations with 107 survey participants and related their UX to user context. Map-related tasks emerged as a dominant factor modifying the map design UX. Further results showed that interactivity loaded map-related tasks were aided when paired with low detail-dense base maps, contrasting overlay features. We recommend future research to analyze an extended set of context attributes with additional participant data, to evaluate dynamic variations in context, and to find ways to dynamically monitor mobile map design UX.