Purpose The purpose of this study is to describe cosmetics purchase behavior of young, educated Muslim females in Malaysia and to explore its relationship with certain potential antecedents. Design/methodology/approach This study uses a survey on a sample of female consumers from four higher education institutions in the urban area of Bangi Selangor, Malaysia. From their respective institutions, 150 respondents were selected through the purposive sampling method. Self-administered questionnaire has been used to gather information from the respondents. The survey data were analyzed using descriptive, t-test and correlation analyses to accomplish the study objectives. Findings The study indicates that millennial Muslim cosmetic purchase behavior falls under the “Limited Decision Making” classification. The classification is due to the pattern of pro-active behaviors exhibit through the information search for details about ingredients, halal clue, countries of origin, health safety guarantee and the benefits of the cosmetic products. Young, educated female consumers adore branded cosmetic items and show willingness to accept higher prices for the branded items. Despite brand consciousness, they demonstrate a relatively high concern on the halalness of the product. Based on the correlation analysis, all variables were found to be significant and the most significant of them was brand. Research limitations/implications Millennial consumers are information technology savvy and have access to vast information about products. As a result, the findings reiterate that millennial consumers demonstrate different purchase behavior, which is worth exploring by future researchers. In addition, other latent antecedents such as religiosity and world view are worth including in future studies. Practical implications Cosmetic manufacturers and marketers must ensure that their products signal positive images to fit the expectations of young and educated Muslim consumers. Although brand conscious, such consumers demonstrate prudent behavior in terms of searching for halalan and toyyiban products. Originality/value This study adds value in the area of halal product marketing because of two unique focuses. First, it examines the purchase of cosmetic products, which are relatively understudied compared to halal food. Second, it considers the perspectives of educated Muslim millennials, who are expected to demonstrate more specific purchase behaviors than a generalized millennial group. Therefore, the originality of this study revolves around the consideration of these two aspects, which are relevant to contemporary business marketing discussions.
The use of technology in dispute resolution mechanism can be viewed from two perspectives: first, as an aid in the conventional dispute resolution system, and second, as an online dispute resolution mechanism via the Internet. Online dispute resolution (ODR) is transforming the way disputes are being resolved, in particular, in business to consumer (B2C) transactions. ODR offers a more successful means of resolving e-commerce disputes. In fact, there is a new move by the Malaysian judiciary to transform its court system. Previously, the judiciary has been very conventional in its administration of justice, and the system is said to be slow and outdated. The court system in Malaysia has been frequently criticised because of its dilatoriness in resolving disputes, resulting in a large backlog of cases. To overcome these problems, the judiciary has introduced a new system called the e-court. New methods including as e-filing, electronic case management, queue management, and court recording and transcribing form the complete e-court mechanism.
COVID-19 pandemic is now a global crisis, with the number of known cases climbing daily and millions of people stranded at home. As countries toil to preserve the lives of their people, economies are grinding to a halt. At that dismal time, Malaysia is going through a vast political crisis with a new leader, and several states have new governments. In this vein, the present study aims at shedding how Malaysian responses to the COVID-19 pandemic? This study adopted a qualitative approach by using the secondary data collected from the journal, the official website of the government sector, NGOs, authorized bodies, and newspapers. Our finding shows although Malaysia had COVID-19 during the political crisis, a new ruling party is competent to manage the issue accordingly with the Ministry of Health and the National Security Council plays a vital role in the management of the pandemic. The government has taken various kinds of measures to ensure the pandemic to be reduced, and economic recession could be minimizing that benefit Malaysian and non-citizenship notably to vulnerable with the amalgamate by numerous NGOs.
Purpose This paper aims to examine consumers’ responses to products that are influenced by their moral justification. Specifically, this paper examines the factors related to consumers’ moral response and choices, including religious affiliation and obligation, group memberships, group reference, type of product and link of egregious conduct to particular products. This study explicates Adam Smith’s concept of people’s proprietary emotion that potentially affects their purchasing behavior. Design/methodology/approach This study uses focus group discussion with nine consumers across ethnic groups in Malaysia. A recent boycott case was used to stimulate the group discussion. Their statements are displayed in the findings to show their expressions verbatim. Findings The findings outline that consumers’ participation in the boycott of products is influenced by their moral judgment with frequent addressing of the religious affiliation and obligation, group reference and group membership factors. Additionally, there is a tendency that certain issue(s), although perceived as a universal humanistic issue, would be relatively closer to people with backgrounds similar to the majority of the victims of a particular issue. However, such a boycott action has issues such as duration of action, consistency of action and choice of pragmatic over moral decision that weigh the efficacy of the boycott action toward products related to certain egregious actions. Overall, the non-participation decision had been attached to factors such as type of product, boycotting cost, brand attraction and function or usefulness of products. These factors may also moderate consumers’ sentiment to boycott a particular product(s) in the long term. Originality/value This paper offers new insight regarding factors influencing participation in the boycott of products which were suspected to have link with egregious conduct towards certain Muslim groups. This paper offers a different perspective by integrating ethical theory into the discussion. In addition, it explores the influence of Muslims’ brotherhood concept on participation in boycott activities.
Female representation in politics is not unusual but the significance can be questionable. Women's involvement in politics has been minimal in Malaysia. The improvement in the number of female representatives over the years has been surprisingly slow. Thus the political landscape is still a man's world. Although the number of female registered voters is higher than male, women's representation in the parliament fails to reflect this societal majority. The feminist perspective argues that deterrent factors to women's active involvement are due to social construction and such a claim is supported when reviewing this phenomenon. Women are still viewed as the supportive group and unfit to lead the society. Despite the National Policy for Women that was adopted to deconstruct such double standards for women, the struggles for women in politics are tremendous. This research applies the qualitative method to examine women and politics. Secondary data is gathered to challenge the claim that the National Policy for women has empowered women in politics. This article examines the meaning of social construction and deconstruction mechanisms that are unable to boost women's participation in politics. Overall, women are certainly capable of carrying out political responsibilities but the miles to significant political participation are still far.
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