This research examines the conditions under which consumers experience an increased preference for nostalgic products, such as previously popular movies, television programs, foods, or automobiles. Specifically, participants for whom the need to belong is an active goal experience a significantly stronger preference for nostalgic products than do participants for whom this is not an active goal. This preference holds both when the need to belong is activated in an ego-threatening manner, such as after being socially ostracized, and when it is activated in a non-ego-threatening manner, such as when the interdependent self is primed. Furthermore, the consumption of nostalgic products, rather than the exposure to or the mere selection of nostalgic products, successfully satiates the need to belong. (c) 2010 by JOURNAL OF CONSUMER RESEARCH, Inc..
Purpose
The purpose of this paper is to investigate the competing effects of brand community participation, which should enhance loyalty to both the brand and to already-owned products, against switching costs, which should make consumers sensitive about the financial costs associated with new products.
Design/methodology/approach
Using the participation and weekly adoption data from 7,411 members in two brand communities and one product category forum over a six-month period, switching costs were computed for each member using 10 years of product release and pricing data.
Findings
Consistent with prior research, switching costs had a significant effect on reducing product adoption. Brand community participation also had a significant effect on overcoming switching costs. However, these main effects were qualified by an interaction, such that the most active participants were more likely to buy the new product when switching costs were higher.
Originality/value
Most importantly, these findings provide unique insights into financial switching costs and demonstrate ways in which brand community participation provides a way to mitigate switching costs for consumers who would most be affected by them.
Hearing is our highly sensitive warning system. As a sense, hearing has uniquely evolved to perform this alerting function and is perceptive to subtle ambient cues 10 that are associated with threat. We propose that one aspect of sound that may cue such associations is pitch, such that low-pitch (vs. moderate pitch) background sound nonconsciously primes a threat response resulting in heightened anxiety among consumers. Furthermore, this emotional response manifests itself in the form of increased risk avoidance. Seven studies in varied domains demon-15 strate that low-(vs. moderate-) pitch background sound results in higher anxiety, which leads to risk-avoidant consumer choices-for instance, being willing to pay more for car insurance or choosing a food option with lower taste uncertainty.
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