The following are the definitions of key terms that I used in this study. American Counseling Association (ACA): Is the world's largest association representing professional counselors in various practice settings (ACA, 2017). Client: "an individual seeking or referred to the professional services of a counselor" (ACA, 2014, p.20). Consumer: This term refers to an individual who is currently receiving or has received services for a mental health diagnosis (Kaufman et al., 2011). Counselor: Are individuals who develop professional relationships with others that empower diverse individuals, families, and groups to accomplish mental health, wellness, education, and career goals (CACREP, 2017). Counselor competency: According to the ACA (2014) "Code of Ethics", is important for counselors to gain competence in the areas of counseling that they provide to the ones they serve. The ACA (2014) "Code of Ethics", Section C.2.a. Boundaries of Competence stated counselors should practice only within their boundaries of competence based on their education, training, state and national credentials, and professional experience. Mental Health Professionals: An interdisciplinary counseling profession that is community based and comprehensive. Mental health includes an emphasis on development, environment, prevention, and treatment issues (Gladding, 2001, p. 74).
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