It is important that both static and dynamic information is efficiently used to create a suitable tourism plan. However, collecting, accumulating and managing dynamic information can cost tourists time, money and energy. In the present study, an original tourism support system was designed and developed with the purpose of reducing the burden of tourists who are unfamiliar with the urban tourist destinations in particular. An original tourism planning support system and web-geographic information systems (Web-GIS) were integrated into a single system, and two original functions were implemented. The system was operated targeting Osaka City, Japan, for a period of one month. The information concerning 529 sightseeing spots was collected from tourism-related web media and then saved to the database of the system beforehand. During the operation period, a cumulative total of 160 users accessed the system. Based on the questionnaire survey results, most of the main functions were highly rated regardless of users’ travel experiences to the operation target area. Additionally, based on the access log analysis results, it was clear that the use of the system was in line with the purpose of the present study, as the number of visits to the page for the main functions were high.

This study aims to identify the difficulties in the administration of childcare support organizations and propose a solution, based on the case of childcare support salons in Mitaka City, Tokyo and its outskirts as an advanced area of childcare support. We conducted questionnaire surveys of the operators of childcare support salons and their users to determine the present conditions. The findings of this study can be summarized as follows: (1) Childcare support salons have some problems regarding administration in terms of both "hardware" (facilities, locations, etc.) and "software" (policies, systems, information, etc.). ( 2) Regarding the former, we propose the securing of enough places for the activities of childcare support organizations; regarding the latter, we propose to share resources for childcare support with specialized childcare organizations and other citizens' organizations.

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