Era globalisasi ditandai dengan perkembangan teknologi dan informasi, hal ini berimbas pada kebutuhan manusia akan informasi. PMB (Penerimaan Mahasiswa Baru) merupakan aktivitas rutin perguruan tinggi pada setiap pembukaan ajaran baru. Pelaksanaan PMB tidak luput dari berbagai pertanyaan yang sudah pernah ditanyakan sebelumnya. Dengan memanfaatkan teknologi informasi maka lahirlah FAQ (Frequently Asked Question) yang berisikan jawaban dari pertanyaan yang sering dilontarkan oleh orang-orang yang membutuhkan informasi. Untuk mengurangi beban pihak PMB dalam menjawab pertanyaan secara berulang-ulang, maka dibangunlah sistem penjawab FAQ dengan menerapkan pembobotan TF-IDF (Term FrequencyInverse Document Frequency) dan algoritma cosine similarity. Pembobotan TFIDF merupakan metode untuk memberikan bobot hubungan suatu kata (term) terhadap suatu dokumen berdasarkan dua konsep, yaitu frekuensi kemunculan kata di dalam sebuah dokumen dan inverse frekuensi dokumen yang mengandung kata tersebut. Sedangkan cosine similarity merupakan metode yang digunakan untuk menghitung tingkat kesamaan (similarity) antar dua buah objek. Metode ini menghitung similarity antara dua buah objek yang dinyatakan dalam dua buah vektor dengan menggunakan kata kunci (keyword) dari sebuah dokumen sebagai ukuran. Penelitian ini menggunakan 7 buah sampel data dari keseluruhan data FAQ yang didapat dari wawancara dengan Ibu Susilawati, S.Kom. Data sampel yang digunakan akan melalui proses preprocessing, pembobotan TF-IDF, dan metode cosine similarity untuk menentukan tingkat kesamaan tertinggi yang nantinya akan keluar sebagai hasil akhir. Dengan menggunakan pembobotan TF-IDF dan metode cosine similarity pada 7 data sampel bisa mendapatkan tingkat akurasi hingga mencapai 64.28%.

An online learning system (e-learning) at private tertiary institutions is built to facilitate lecturers and students in the teaching and learning process. Through the e-learning learning information system students can download course material, send assignments, work on daily and semester exam questions, find out the value of assignments and examinations. Bumigora University has been implementing e-learning since 2017. Thus to determine the usefulness and feasibility of applying the application must be evaluated in accordance with the vision and mission of the institution. In this study the evaluation of the application of e-learning will use the COBIT 4.1 framework with the domain monitoring evaluation. The results of this study determine the level of maturity of the application of e-learning applications today (as-is) and the expected maturity (to-be).

Virtualization technology has been applied to universities with computer study programs to support practicum in Network Management courses. Each user gets a Virtual Private Server (VPS) with container technology. VPS system that is prepared manually requires a long time, especially when the number of users is increasing. The activity repeats every semester so it becomes ineffective and inefficient. Application of automation using Ansible can help to manage VPS objects in the Promox Virtual Environment (PVE) Cluster dynamically. Network Development Life Cycle (NDLC) was used as a method in this study. The design of the VPS management automation system created supports the grouping of container, user and permission resource management for users. The design is implemented in Ansible Playbook. The test results show the average time of making VPS objects per student with an automation system 2 (two) times faster, that is 26.25 seconds compared to the old system which takes 2 minutes 15 seconds. Besides that, the Playbook that was created succeeded in automating the start and stop containers per group of students based on the practicum schedule dynamically so as to maintain the availability of services from the PVE Cluster.

Nowadays computer networks are growing rapidly and internet usage is increasing everyday. The need to design an internet network cannot be separated from the routing protocol which functions to integrate all computers with the highest flexibility. Routing is one part that provides effective performance in the network. In comparing the performance of EIGRP and OSPF routing protocols, the implementation of EIGRP and OSPF must be implemented when building a network, so administrators easily know the difference in the performance values of the two routing protocols. The discussion in this study is to compare the performance of the EIGRP routing protocol and OSPF routing protocol that is on the network using the hybird topology. Overcoming problems with high-scale network access, we will analyze and compare performance between EIGRP routing protocol and OSPF routing protocol. In obtaining the value and to verify the results of the implementation, the simulation software uses a Packet Tracer simulator.

The impact of the industrial revolution era 4.0 has been switched from a traditional system to a digital. Therefore, craftsmen also must follow the changing of this era to sell their handicrafts that previously used a traditional sales system where buyers have to go to the counter/gallery selling silver, especially the silver handicrafts in the village of Lombok, Central Lombok. The output of this community service is that craftsmen have an online shop as a medium for selling the silver handicrafts in Ungga. This online shop can be accessed by residents all over the world anytime and anywhere in making an online store uses the word press content management system because it probably solves the problem to increase the product sales.