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User Experience (UX) professionals need to be able to analyze large amounts of usage data on their own to make evidence-based design decisions. However, the design process for In-Vehicle Information Systems (IVISs) lacks data-driven support and effective tools for visualizing and analyzing user interaction data. Therefore, we propose ICEBOAT 1 , an interactive visualization tool tailored to the needs of automotive UX experts to effectively and efficiently evaluate driver interactions with IVISs. ICEBOAT visualizes telematics data collected from production line vehicles, allowing UX experts to perform task-specific analyses. Following a mixed methods User-Centered Design (UCD) approach, we conducted an interview study (N=4) to extract the domain specific information and interaction needs of automotive UX experts and used a co-design approach (N=4) to develop an interactive analysis tool. Our evaluation (N=12) shows that ICEBOAT enables UX experts to efficiently generate knowledge that facilitates data-driven design decisions.

Requirements elicitation has recently been complemented with crowd-based techniques, which continuously involve large, heterogeneous groups of users who express their feedback through a variety of media. Crowd-based elicitation has great potential for engaging with (potential) users early on but also results in large sets of raw and unstructured feedback. Consolidating and analyzing this feedback is a key challenge for turning it into sensible user requirements. In this paper, we focus on topic modeling as a means to identify topics within a large set of crowd-generated user stories and compare three approaches: (1) a traditional approach based on Latent Dirichlet Allocation, (2) a combination of word embeddings and principal component analysis, and (3) a combination of word embeddings and Word Mover's Distance. We evaluate the approaches on a publicly available set of 2,966 user stories written and categorized by crowd workers. We found that a combination of word embeddings and Word Mover's Distance is most promising. Depending on the word embeddings we use in our approaches, we manage to cluster the user stories in two ways: one that is closer to the original categorization and another that allows new insights into the dataset, e.g. to find potentially new categories. Unfortunately, no measure exists to rate the quality of our results objectively. Still, our findings provide a basis for future work towards analyzing crowd-sourced user stories.