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The paper describes the problems of assessing the quality of intelligent transport systems related to organizational and technical systems based on the system analysis of information technologies. It provides the theoretical basis for describing the quality assessment process of intelligent transport systems. The paper also justifies the method of quality assessment of complex systems, which include intelligent transport systems. It is shown that the modern system of intelligent systems should not only be effective, but also not violate the required operation mode. The characteristic evaluating the effect of the target functioning has the properties of measurability, completeness and reliability. The intelligent transport systems may include systems that in the process of control ensure the achievement of set targets with the necessary quality of target functioning in a counteracting environment. In order for the system to function correctly, it is necessary to agree on a set of targets and a set of conditions, i.e. to implement an integrated approach to the functioning of the system as a whole. With an integrated approach it is necessary to agree on all the targets set for the system, as well as all the conditions under which it will operate.

The paper describes the problems of modeling of technical support systems of transport systems related to organizational and technical systems based on the implementation of the system approach to information technologies. It gives the theoretical basis for the description of technical maintenance of intelligent transport systems taking into account cybernetic representation. The paper also justifies the formalization of the process of technical maintenance of information systems, which include intelligent transport systems. It shows that a modern maintenance system of intelligent systems should be able to quickly adapt to needs and, if necessary, increase the amount of recovery works without disrupting the existing mode of operation.

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