PurposeThe purpose of this study is to investigate the factors affecting supplier selection in food and beverage divisions in the Greek hotel industry. This research aimed to (1) examine the factors affecting supplier selection in food and beverage divisions of the Greek hotel industry, as these were perceived by the Greek purchasing managers themselves; (2) investigate the underlying factors when changing a supplier.Design/methodology/approachA survey was conducted using a closed-ended type questionnaire. Data collection met the following three criteria: hotels with a fully operational food and beverage division could participate in the research, the research population comprised all the hotels located in 13 regions of Greece, the sample represented over 10% of the total hotels in each region. Finally, 653 valid questionnaires were collected.FindingsExploratory factor analysis showed that six broad sets of factors affect supplier selection in the food and beverage divisions: those related to raw materials, financing, environment, services, origin-nutrients and people. Regarding the factors considered in changing a supplier, three factors were found: service and product quality, economic policy change, food quality and safety management systems.Research limitations/implicationsGreek hotel managers could use the findings of the study to effectively create a supply chain management strategy that will lead to improved firm performance. Understanding the importance of the selection criteria for the supply chain performance and the need to build strong relationships with stakeholders, suppliers could also create a proper supply chain.Originality/valueThe study adds to the knowledge regarding the perspectives of the Greek purchasing managers in food and beverage divisions in hotel industry and the body of much-needed research. Using exploratory factor analysis, a sort of grouping of the variables seems beneficial for simplifying how to present and understand the factors affecting supplier selection in food and beverage divisions within the Greek context.
Purpose: The purpose of this study is to identify economic sustainability criteria for hotel enterprises in order to operate smoothly and acheive sustainability in the long term. Theoretical framework: Recent literature has reported important aspects of sustainability in the hotel industry. However, there is much more to be explored and applied mainly in the field of economic sustainability. Design/methodology/approach: The study is based on literature review related to economic sustainability in the hotel industry. For the purpose of the study indicators that can be applied in practice and highlight important conclusions are selected and enriched. Findings: New economic sustainability criteria are proposed, such as healthy profitability ratio, financial stability ratio, room occupancy, income per guest, etc. Research, Practical & Social implications: The study is expected to enrich theoretical advancements. The findings are also expected to enlighten economic sustainability criteria to help hotel enterprises generate positive societal and environmental outcomes. Originality/value: New economic sustainability criteria are reported along with the need to fill the gap in the literature.
The purpose of this paper is to theoretically study and investigate the economic impact on the tourism sector in order to draw useful conclusions on how much their overall operation was affected and to map how much they were affected after the Covid-19 period. The empirical research is characterized as a large-scale study that focuses on documenting the operational functions and activities of tourism enterprises in Greece with a focus on the island of Crete. The primary research was conducted using a questionnaire from which the findings were derived. The literature review which formed the basis of the theoretical approach to the topic and the research methodology. The originality of the research is that there is a large sample that answers (135 answers) how many the operational functions and activities of tourism enterprises were affected by the Covid-19 pandemic in Greece. This research requires the participation of tourism enterprises in Greece with the main limitations of the research being the time limitation of the completion of the survey and the geographical limitation in Greece. In addition, a limitation in conducting the survey was the reluctance of tourism business managers to respond to the survey due to confidentiality and privacy issues.
The purpose of this paper is the theoretical study and investigation of the needed cost-effective business systems to export useful conclusions on whether they apply, how, what kind and how they carry for this cost in their overall functioning and to become a mapping whether they were affected on the after Covid-19 era. Empirical research is characterized as a large extent that focuses on recording the implemented cost-effective systems from tourist (hotel) companies in Greece. Primary data was used using a questionnaire on which conclusions were based. Secondary data from the bibliographic review was also used, which formed the basis in which the theoretical approach to the subject was developed and the corresponding research methodology. The originality of the survey shows that there is no analysis of responses to such a large sample that compares if they apply, how, what kind and how they carry for this cost in their overall function and whether hotel business has been affected by Covid-19 Greece in terms of costing services and products. This survey requires the participation of hotel businesses in Greece or not a cost system, key research restrictions is the time limitation of research completion and geographic restriction in Greece. In addition, a restriction on the conduct of research was hesitant and several times the reluctance of many hotel businesses to respond to research due to confidentiality and protection of personal data.
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