reporting problems related to personal computer (PC) damage, intranet or internet network troubles, requesting data on databases, and developing information systems. reporting of problems is still conventional by using the telephone for complaints or coming directly to the puskom/ukisi unit (main computer unit and information system) to provide information on problems or problems, if there is no urgent work, the carving team can immediately solve the problem, so there is no recording of damage or trouble reporting or data requests. The helpdesk ticket system for the stmik Bani Saleh uses method stages starting from requirements, design, implementation, and testing. It is hoped that the implementation of the helpdesk ticket system can make it easier to recap reports on repair work that has been carried out by the carving team, and can be analyzed for damage or problems that often occur

No abstract

Integrated Islamic Schools as a resource for science and technological advancements play an important role in concept development and implementation in IT units, especially those required to quickly solve system and data problems. Gemanurani Integrated Islamic School is a private school in Bekasi that focuses on Islamic education and has 25 school programs. The annual accounting reporting process at the Gemanurani School demands a good and useful information system as a monitoring of the foundation's wealth to determine management decisions in all teaching and learning activities. Along the way, it encountered obstacles such as undocumented cash flows, income returns, and annual tax reporting which had an impact on the slow completion of requests for household needs for each school unit. With an accounting information system, it will produce an overview of school household budget planning that focuses on data, applications and technology in the orientation of business needs.