Research methodology is a science because it is systematic; it requires understanding and correctly using a precise vocabulary, and it requires the competent use of rules. But all aspects of research-from design to implementation to data analysis-can reflect creativity (Loseke 2013). Research design is a conceived plan and structure of investigation to obtain answers to the research question. Research design is defined as the framework or blueprint for conducting the research project. This research is an explanatory research. The research focuses on the impact of several individual and organizational variables that affect the Knowledge Management in POWERGRID. The research methodology adopted is both qualitative and quantitative. The nature of the methodology is exploratory. As the terms suggest exploratory research is conducted because a problem has not been clearly defined as yet and it requires the charting out of the real scope of a problem, exploratory research can be quite informal, relying on secondary research such as reviewing available literature and/or data, or qualitative approaches such as informal discussions with consumers, employees, management or competitors, and more formal approaches through in-depth interviews, Focus Groups, projective methods, case study or pilot study.Methodology means to be aware of, and be able to handle, different relations which exist between participating moments and process when conducting studies aiming at generating new knowledge (Arbnor and Bjerke 2009). With an aim to generate new knowledge, the inductive reasoning is required in which the premises seek to supply strong evidence for the truth of the conclusion. The philosophical definition of inductive reasoning is much more nuanced than simple progression from particular/individual instances to broader generalizations. Rather, the premises of an inductive logical argument indicate some degree of support (inductive probability) for the conclusion but do not entail it; that is, they suggest truth but do not ensure it. In this manner, there is a possibility of moving from general statement
The pre-dominance of power in infrastructure industry is a pivotal one and with the emergence of knowledge economy, it is imperative to use knowledge as an asset in power industry. Largely, knowledge-driven processes have occupied the central place in power industry as well. This necessitates that knowledge management is implemented in letter and spirit in this industry. Knowledge management processes are the most crucial part of knowledge management. This article outlines the knowledge management processes through an empirical study of the two leading power companies of India that is, NTPC and POWERGRID. The study has been carried out in these two companies by using secondary and primary data collected from various published sources besides from the companies under study.
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