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The effective business process management has received attention recently for improving business process performance and supporting coordination scenarios in collaboration platform. However, the user and role authorities in the existed collaboration platform cannot automatically change in accordance with time and location. Since handling processes with tasks and data separated by enterprise boundaries is hard, this study presents the Collaboration Service Integration Platform (CSIP) on the basis of the standard Business Process Model and Notation (BPMN) and Context-Aware RBAC (CA-RBAC) model. CSIP is not only to narrow the gap in the existed popular collaboration platform such as workflow process limitations but also to satisfy the increasing needs on the different contextual attributes.

In Taiwan the precision machinery industry has always played an important role in promoting important industrial upgrades. Small and medium enterprises (SMEs) account for the vast majority of participants in this industry. Because of their size and number they face a number of problems. These include difficulty in responding quickly to market demand, a low level of collaboration, and insufficient interaction between designers in central factories and the subcontractors who manufacture components for them. Taiwan’s i236 initiative applied a Living Lab Concept, along with information and communication technology (ICT), to develop a cloud-based ‘Engineering Data Bank Service’ to act as a hub for gathering data together from a local precision machinery industry ecosystem. The Taichung City Precision Machinery Innovation Technology Park was selected as the test site. After deploying the service to more than 400 SMEs, it is found that this service has a low deployment cost, and can indeed effectively enhance the working efficiency of R&D personnel and increase the interaction between central factories and subcontractors, thereby enhancing the international competitiveness of the precision machinery industry in Taiwan