Counting the number of visitors (people counter) is an activity carried out in many retail stores. This information, although very simple and basic, can be used as one of the main bases for making decisions. In the past, PT Matahari Department Store, Tbk (MDS) has calculated the number of visitors manually with an accuracy of around 90%. The purpose of this research is to design an automated people counter system using the existing CCTV video networks in MDS stores. The research methodology used is data collection methods in the form of literature studies and interviews, and systems development methods in the form of prototyping. The system uses Tensorflow to recognize visitors who enter and leave the store. This system is a prototype and is used as a proof of concept for MDS to make decisions regarding the application of appropriate technology in carrying out the people counter process along with the things that need to be prepared if this system is to be implemented thoroughly in all MDS stores in Indonesia.
PT. Palugada Indonesia still records their transactions and inventory of goods in traditional ways, which could result in some errors caused primarily by human interventions. The aim of this research is to assist PT. Palugada Indonesia to control their inventory through an information system. Specifically, a web-based application that can process product data, supplier data, customer data, user data and transaction data was purposefully developed in this study. In addition, the developed application has notification and sales forecast features. These features are expected to further assist PT. Palugada Indonesia to control their inventory optimally. Moreover, the application also has some other useful features, for instance in displaying more informative data, by bringing up sales forecasts and notifications. The developed application was modeled using UML diagram 2.0 and developed using HTML, PHP, and MySQL database. Index Terms—inventory; web-based application; saels forecast; PT. Palugada Indonesia
The current competitions between businesses is getting more intense, one of those competitions is in restaurant business. 3 Wise Monkeys is a restaurant that is trying to improve its customer service. One of the main problems is the unavailability of tables when they come to the restaurant, whcih can affects customer's judgement. This research aims to help the customer and restaurant owner by designing an online reservation system to book the table and food. The benefit of the system for the customer is that they can choose their table and the menu even before they arrive to the restaurant. Furthermore, there is doorprize feature for the customers who make online reservatoin, making them want to come back in the future and use the online system. The benefit for the restaurant owner is the system can produce informations regarding the number of members, what is the favorite menus, and what time is the busiest hour for the restaurant.Abstrak : Banyaknya bidang usaha saat ini membuat persaingan antar usaha semakin ketat, salah satunya persaingan antar restoran. 3 Wise Monkeys merupakan restoran yang ingin meningkatkan kualitas pelayanannya. Tidak tersedianya meja menjadi masalah utama bagi restoran karena hal tersebut dapat mempengaruhi penilaian pelanggan. Tujuan dari penelitian ini adalah untuk membantu pelanggan dan pemilik restoran dengan merancang sistem reservasi online untuk memesan meja dan makanan secara online. Hasil dari penelitian ini adalah Sistem Informasi Reservasi Online dan Customer Relation Management Restoran 3 Wise Monkeys. Dengan adanya sistem tersebut, pelanggan merasa terbantu karena dapat melakukan pemilihan tempat duduk dan menu makanan sebelum pelanggan tiba di lokasi restoran. Pelanggan juga tertarik untuk kembali lagi dengan adanya program berhadiah bagi pelanggan yang sudah melakukan reservasi secara online. Keuntungan bagi pemilik restoran adalah dapat mengetahui berapa banyak pelanggan yang sudah menjadi anggota, menu apa saja yang sering dipesan oleh pelanggan, dan jam sibuk restoran.. Sistem Informasi, Reservasi, Restoran, Online, CRM Kata kunci:
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