The purpose of this study was to examine and explain the effect of the marketing mix on customer loyalty at UHO Kendari pharmacy both partially and simultaneously. This research approach is quantitative by using survey method with explanatory survey design. Data was collected using an instrument in the form of a questionnaire. Sampling technique with non-probability sampling method. The type of non-probability sampling used is purposive sampling with judgment sampling with respondent criteria so that the sample in this study is 70 respondents. The analytical tool used is multiple linear regression. In managing data and drawing conclusions, the researchers used the SmartPLS program (Partial Least Square). The results showed that the product had a positive and significant effect on customer loyalty. Price has a positive and significant effect on customer loyalty. Place has a positive and significant effect on customer loyalty. Promotion has a positive and significant effect on customer loyalty. With a high enough R-Square value in influencing the independent variable on the dependent variable.

Pada masa pandemi Covid – 19 yang telah melanda selama kurang lebih setahun terakhir, yang mewajibkan semua orang untuk tetap di rumah dan mematuhi protocol kesehatan yang berlaku. Hal ini dapat menghambat proses kerja (pelayanan public) karena tidak bisa untuk pergi bekerja. Oleh karena itu instansi pemerintahan dituntut untuk memberikan sebuah inovasi dalam pemenuhan kebutuhan masyarakat akan pelayanan publik yang normal seperti biasanya. Dalam hal ini, pelayanan publik secara online sangat dibutuhlan, oleh karena itu, dalam instansi kantor Kelurahan Wundudopi Kec. Baruga Kota Kendari memberikan pelayanan secara online yang umumnya pengurusan administrasi seperti surat keterangan Domisili, surat keterangan tidak mampu, surat keterangan belum menikah, surat keterangan usaha, surat keterangan SKCK, surat keterangan kematian, surat keterangan domisili yayasan, surat keterangan sudah menikah, surat keterangan orang terlantar, dan surat keterangan lainnya. Layanan publik tersebut dapat diakses secara online dalam Layanan LAIKA Kendari. Penelitian ini bertujuan untuk mengetahui Apakah kualitas layanan Online berpengaruh positif dan signifikan terhadap kepuasan masyarakat Kel. Wundudopi Kec. Baruga Kota Kendari. Penelitian ini menggunakan teknik analisis data regresi linear sederhana dengan menggunakan program SPSS versi 23.0 for Windows. Penentuan jumlah sampel melalui teknik accidental sampling, sebanyak 70 responden. Hasil analisis membuktikan kualitas layanan online berpengaruh positif dan signifikan terhadap kepuasan masyarakat.

This study aims to determine the influence of factors that affect the financial performance of the banking sector listed on the Indonesia Stock Exchange for the 2016-2020 period. The sample in this study is 10 sample companies that meet the criteria for sampling. The analytical tool used is multiple linear regression analysis.The results of the study found that simultaneously CAR, NPL, BOPO and LDR had a positive and significant effect on financial performance. Partially CAR has a positive and significant effect on financial performance, NPL and BOPO have a negative and significant effect on financial performance and LDR has no significant positive effect on financial performance.

This study aims to determine the factors that influence buying interest in 5 kg LPG at PT. Two Princesses of Latjinta Kendari. The sample in this study were 40 respondents who used and purchased 5 kg LPG gas cylinders at PT. Two Princesses of Latjinta Kendari. This study uses multiple linear regression analysis as an analytical tool. The results of the study found that partially price, promotion and service quality had a positive and significant effect on buying interest. Simultaneously price, promotion and service quality have a positive and significant effect on buying interest.

Financial Performance Analysis of Village Fund Allocation (Study in Lahunggumbi Village, Pondidaha District, Konawe Regency). This study aims to determine how well the financial performance of village fund allocations is based on the effectiveness ratio and growth ratio in Lahunggumbi Village, Pondidaha District, Konawe Regency. The type of research used in this research is quantitative. The data processed is the Village Fund Allocation Financial Report in the Village Revenue and Expenditure Budget from 2018 to 2020. The data collection techniques used are documentation techniques and library techniques. The data analysis technique used in this research is quantitative with the formula: Effectiveness Ratio and Growth Ratio. The results showed that in general the financial performance of the Lahunggumbi Village Government, Pondidaha District, Konawe Regency was good in managing the Village Fund Allocation finance. This can be seen from the calculation results of the Effectiveness Ratio categorized as Effective or Good, because the average effectiveness is 100%. While the Growth Ratio grew positively or well, because the average Village Fund Allocation Income Growth Ratio was 18,4% and the Village Fund Allocation Expenditure Growth Ratio was 18,4%.