Social dimension is a fundamental element in the evaluation of initiatives and policies that are demanded and promoted by public and private organizations as well as society as a whole. Thus, there is a thriving interest in social impact research, especially from the point of view of its measurement and valuation. In this work, we explored the rising attention on the concept of social impact to identify salient agents in the field and categorize the conceptual structure of research. To achieve this, we used evaluative and relational techniques combining traditional bibliometric analysis using VOSviewer and a text mining analysis based on natural processing language (NLP) to search for documents with the term “social impact” in the title. The documents were extracted from the database Web of Science (WoS) for the period of 1938–2020. As a result, we mapped the concept of social impact from up to 1677 documents, providing an overview of the topics in which the concept was used (e.g., health, finance, environment and development, etc.) and the trends of research. This work seeks to serve as a roadmap that reflects not only the evolution of social impact but also future lines of research that require attention.
Purpose-The main purpose of this paper is to analyse whether Labour Social Responsibility (LSR) practices influence on Corporate Reputation (CR) and on Labour Reputation (LR). Design/methodology/approach-LSR is defined as all those labour practices made by a company for the benefit of employees voluntarily and not imposed by labour legislation. An index developed by content analysis was created to measure LRS. CR and LR scores were obtained from the Business Monitor of Corporate Reputation (MERCO) for the period of 2006-2010. Furthermore, based on the previous literature, the study considers other generic variables that influence the process of creating reputation, such as visibility and environmental impact, as well as intrinsic characteristics of each company (size, financial performance and debt). The model was estimated by the Generalized Method of Moments (GMM) on a data panel for the 100 most reputable firms in Spain in each year during the period 2006-2010. Findings-The results obtained show that LSR carried out by the company has a direct and positive relationship with the reputation. Thus, corporate and labour reputation and their evolution depend on ability of the LSR strategy of the company to satisfy to future expectations of stakeholders. Originality/value-Previous literature considered the impact of different dimensions of Corporate Social Responsibility on CR, e.g., environmental, communication, quality of products, but did not consider labour practices.
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