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Planning for the transformation of a destination into a smart tourist destination must consider the use of state-of-the-art technology as an essential requirement. This article describes how to use technology to drive the process of transforming Costa Rica's La Fortuna destination into a smart tourist destination. The methodology was assumed through a multimethod design in which a case study was developed in La Fortuna destination in collaboration with the Arenal Cámara de Turismo y Comercio. Therefore, it was possible to determine and characterize the technologies used in the main smart tourist destinations, the SWOT analysis factor of La Fortuna tourist destination with the greatest applicability of technologies and the design of an information system for La Fortuna. These results can be used as a reference point by other tourist destinations with similar characteristics to La Fortuna and that wish to start the process of transformation into a smart tourist destination.