The aim of this study was an experimental research in vocational schools intended to the development of the system of educational process informatization taking into account the structure of the ICT competence of skilled workers and the trends of the information society. Representative sample of over 800 students of 10 vocational schools from different regions of Ukraine, 80 teachers, 17 specialists of VET centers allowed to study and analyze the state of informatization of VET schools, as well as to determine the degree of influence of education informatization on the quality of workers' training. The system of educational process informatization at a technical vocational school, i.e. the creation of the ICT-saturated educational environment was implemented. This is a set of interrelated activities that comprise learning management systems; information and analytical databases; computer simulation of professional actions; programs of control of knowledge; application of ICT for writing diploma papers; computer methods of competence diagnostics; simulation training complexes; expert and decision support systems. The experiment showed that the use of the developed methods of skilled workers' informational training, of applying pedagogical software tools at technical vocational school and of training vocational school teachers how to use ICT contributes to the improvement of graduates' professional competence.

The article presents experimental verification of improving communicative training for future sports coaches in the context of neurophysiological patterns by expedient changes in pedagogical conditions, namely, forming a value attitude of students towards future professionally-oriented communicative activity; enhancing interactive learning methods; improving educational and methodical support; optimizing the subject-subject interaction of participants in the educational process in simulated situations of professional communication. The research aims to experimentally verify the above-mentioned pedagogical conditions and identify levels of indicators in future sports coaches’ preparedness for professionally oriented communicative activity. The research involved 105 students of the experimental group and 106 students of the control group, who voluntarily agreed to participate in the experiment. Research methods include the elaboration of the author’s didactic material, modelling of new pedagogical conditions and diagnostic methods. Diagnosis of levels of indicators in future sports coaches’ preparedness for professionally oriented communicative activity is carried out with the help of the diagnosed complex of both standard and adapted and modified or specially developed following criteria and indicators of the investigated phenomenon of author’s methods. After the formative experiment, the number of students with high and average levels of preparedness for professionally oriented communication activities has increased in EG (by 12.4% and 13.3%, respectively) and at the same time, the number of low-level students has decreased (by 25.7%). The results of the experimental work provide an opportunity to approve the effectiveness of the introduced pedagogical conditions of professionally-oriented communication training for future sports coaches.

The article provides an overview of the anti-crisis managerial strategies of the Ministry of Education of Ukraine and educational authorities of Ukrainian higher education institutions in the context of the COVID-19 pandemic. The study comprises results of the on-line survey conducted between the 1st of March 2021 and 11th of April 2021 and covering 380 respondents (faculty members of 12 major higher education institutions in various regions of the country). The statistical and descriptive analysis of the challenges faced by Ukrainian teachers was carried out. The review makes clear that anti-crisis management activities (organizational, socio-psychological, technical, etc.) during corona-based closures have not yet been the object of sufficient surveys and therefore remain an unexplored phenomenon. The review presented proves the urgency of the problem of development of anti-crisis management activities and is intended to facilitate educational anti-crisis management. In addition, the study provides a relevant information basis for decisions and action in politics, administration and academic practice.

In the report its author substantiates the possibility of improving the quality of future specialists' training at professional educational institutions by forming specialists' communicative culture as a mechanism and condition of the specialist's personal development

The purpose of the research is to analyze the degree of guests' confidence in the hotel enterprises services of Primorskiy Region and to develop recommendations for increasing confidence in their activities based on a strategic approach to the hotel business development. The reviews of staff and guests' feedback indicated the absence or even lack of the confidence service. Hospitality enterprises pay much more attention to technical and technological standards (buildings, equipment, technical facilities), while forgetting how much it helps to build guests' confidence and maintain an atmosphere of trust. The methods of CSI (Customer satisfaction index), NPS (Net Promoter Score) were used to evaluate the hotels confidence level. All these allowed us to propose the optimal way of increasing confidence level to organization, avoid dangers, and effectively use available resources with respect to market opportunities. As a result of research it has been found out that in small hospitality enterprises in the city of Vladivostok 32.7% of guests believe that a good atmosphere of trust is created in the small hospitality enterprises of Vladivostok, and 67.3% of guests noted a high atmosphere of trust and they are ready to recommend hotels to other guests. 1. Introduction