Mobile money in Ghana has opened diverse opportunities in the financial sector and has become the catalyst in financial inclusion in emerging economies. The study adopted the survey methodology and limited to the two commercial banks in Ghana (to be identified as Bank A and Bank B), with a sampling size of 188 using the convenience sampling technique. The findings revealed consumer demands for mobile cash services are varied activities like withdrawing of cash among others, as it remains key reasons for the adoption of mobile money service in banks. Furthermore, stakeholders in mobile money and providers of mobile money considers customers' intent to use mobile money and its associated challenges to improve its use and encourage its general acceptance within the banking sector. The study suggests that, to boost growth and adoption, it is imperative to have guidelines that supports the ease and usefulness of mobile money service adoption.

Communities of Practice(s) (COPs) have become an important instrument for knowledge transfer in Ghana's telecom industry. It functions as a catalyst in enabling telecommunications' competitive advantage as the key industry on the development agendas of African countries. The study deals with the introduction, methodology, discussions, significance of the study, limitations of the study, future directions, and conclusions. The study used a systematic review technique to analyse the literature and discuss and present conclusions. The findings demonstrated that CoPs have strengthened a variety of essential abilities in the telecoms industry, allowing information from the company's technical and operational sectors to be diffused across the organization's broad skill set. The study suggests that the key aspects of a successful CoPs are ensuring that learning is a social force, knowledge is unified into the community's culture, standards, and language, learning and community affiliation are inseparable, knowledge and experience are indivisible, and authorization is essential to learning.

Knowledge management techniques in Ghana's telecommunications industry have become critical in the previous few years. It has acted as a catalyst in altering telecoms' competitive advantage as the major industry in African countries' development agendas. The study adopted the systematic review approach in evaluating literature and discussing and presenting findings. The findings revealed that leadership directions are vital to the knowledge management strategic approach in the telecommunication industry in Ghana. Furthermore, the creation of the Chief Knowledge Officer (CKO) in the industry has promoted the establishment and set of knowledge management priorities for competitive advantage. The study suggests that knowledge management strategies have global appeal influencing the local drive for success and so should be given the needed attention by industry players.