Learning and teaching in higher education institutions around the world have been heavily affected by the outbreak of COVID-19 since the fall of 2019. Teachers were suddenly told to convert their classes online and to be prepared to teach virtually. An online focus group (n=9) was conducted during the initial period of lockdown in the UK at the end of March 2020 to find out about their teaching experiences of transition into online education. A number of challenges were identified in both synchronous and asynchronous teaching processes, including unfamiliarity with the learning management system, privacy concerns, student engagement, preparation time and technological issues. A set of best practices was developed for instructors teaching online during the COVID-19 pandemic.

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