IDespite the broadening use of systematic approaches to project management, the majority of related literature is focused on a handful of industries-construction, engineering, government, information technology, and utilitiesthat have, until recently, been the traditional areas for project management. Currently, the nontraditional project management areas include banking, pharmaceuticals, consulting, advertising, legal, health care, safety, and nontraditional manufacturing and industrial sectors (Kerzner, 2001). In recognition of growth, scholars and practitioners have begun to include viewpoints generalized across the field as well as perspectives from specific industries. We report on the findings from a systematic review of project management literature.
As human resource development (HRD) efforts increase in scope, complexity and link to increasing numbers of key stakeholders, so do demands for careful and systematic execution of HRD implementation. Use of project management strategies and tools is an emerging solution for HRD implementation. Using a systematic literature search, intersections between project management and HRD literature are outlined. Key findings are presented for both articles that explore project management— and HRD-related issues explicitly as well as emerging HRD literature that may have import for HRD-related concerns. A summative figure, conceptual framework, propositions for HRD project management, and implications for research, theory, and practice are discussed.
This case examines a large technology firm, anonymized as TECHSERV, as they plan, manage, and implement robotics process automation. The organization was seeking ways in which to improve efficiency, effectiveness, and productivity through technology management. Robotics process automation was strategically deployed to automate their business processes. Even though many benefits are associated with robotics process automation, the details of how robotics process automation can be implemented successfully into existing infrastructure are not well known. This teaching case focuses on problems with how to automate processes in two locations, and deals also with the resources and tools and techniques related to project execution. In addition, the case also points to future issues and challenges related to robotics process automation, cognitive tools, and blockchain integration. Students, researchers, and practitioners will obtain an understanding of the benefits and project activities required for robotics process automation and learn how to anticipate future issues and challenges including how to leverage the current implementation into future intelligent automation initiatives.
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