Creating and improving the services quality, presses the financial institutions to make differentiation from the competition and better position in market for itself. The modern approach to quality management system in the financial and banking sector includes faith, activities which make the client satisfied and this is particularly true in the goodness and help the employees with whom customers will come in contact giving accurate and clear information, discipline and long-term approach. The objective of this study was to establish the effect of quality management system on financial performance in the Kosovo banking sector. At the same time, the concept of quality as a rule leads to confusion and misinterpretation, because it is difficult to determine its exact meaning. The quality of the product or service is the first and often the last thought of the people, when they talk about quality. The concept of quality as an indicator of fulfilling the requirements of the standards or level of excellence is part of advertising, when it comes to their product or service. In tackling the problem, we used empirical methods, which will enable us a correct result of our paper. The results of the paper does not result in significance between banking services and performance of the banking sector in Kosovo.
Unemployment in Kosovo brought a lot of consequences; however the main consequences are emphasized in socioeconomic ground. We will elaborate the economic and social consequences in this work. The greatest consequences that unemployment brought in social aspect during the period 2008-2012 are mainly emphasized on the increase of criminality on the young population, significant migration which is being seen as the only and inevitable opportunity to a good economic solution. The greatest consequences of unemployment from the economic ground are emphasized on direct investments of Kosovo Government, increase of the expenses for social cases, decrease of investments on education and agriculture, decrease of GDP per capita, increase of budgetary deficit and trade deficit also it has influence on the decrease of economic investments from remittances.
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