Topicality of the research is confirmed by increasing student involvement into the educational process, when not only the academic staff and administration participate in the improvement of higher education institution’s activity, but also education customers – students. This adds a new dimension to the issue of monitoring education quality and student satisfaction with higher education. This issue echoes the ideas of M. Weber about the relationship between such components as cognitive motivation, personal development and student satisfaction with higher education. Besides, it is essential to focus on the approach of R. Barnet to defining the quality of education with the emphasis on a priority of development of an educational institution as the system that meets customers’ needs. Monitoring student satisfaction with education quality has become an integral part of the educational process not only in a number of European universities, which have used this monitoring for decades, but also in Russian universities, which are interested in education quality improvement. Leading universities in Russia, including Peter the Great St. Petersburg Polytechnic University, are implementing policies targeted at increasing student satisfaction with higher education quality. Education quality monitoring as a key element in the system of providing feedback to students contributes greatly to this process.

This paper considers university educational environment to be an important factor in the development of students’ organizational and managerial competence. The authors discuss the approaches to the educational environment of the university, analyze its parameters and characteristics, and study the connection between the developmental educational environment and a high level of managerial competence attained by technical university graduates. The authors rely on the environmental approach which allows them to assess the impact of the educational environment on students’ organizational and managerial competence taking into account the analysis of empirical data obtained by monitoring methods of sociological research. This method also made it possible to improve self-organization and self-management skills of students, and to achieve a high level of resilience both on the environmental and personal level.

Rapidly growing educational space as well as increasing demands of the market to the modern specialist made the problem of social success a topical one. The paper focuses on sociological analysis of social success of students, its purpose is to study satisfaction with the quality of education obtained as a factor of their social success achieved in the educational process. Social success is regarded as integrated evaluation of student personality, which is based on analysis of the educational organization. In contrary, social unsuccess is connected with academic, professional and personal failure demonstrated in the process of studentʼs self-realization in educational environment. Among factors, influencing the quality of education and hence the social success of students one can note motivation, professional focus, activity, digital behavior, skills in adopting of digital educational environment. Researches in this sphere can focus on development of feedback mechanisms with students, which can form their analytical competencies and foster confidence between participants of educational process. This determines to put focus of the study on resilient educational environment, project and creative forms of academic activity and on looking for the best ways of further implementation of digital technologies.

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