The article reveals the impact of the process of digitalization of public administration on improving its quality. The author analyzes the strategic goals, objectives, key performance indicators (KPIs) established by the Government of the Russian Federation in such documents as "Strategic directions in the field of digital transformation of public administration", the national program "Digital Economy of the Russian Federation", the federal project "Digital Public Administration". The article discusses some problematic points in the content of the documents and the need to correct them.

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