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The paper is devoted to the analysis of known methods of communication servicesquality control, as well as presented innovative proposals developed by the author.: method of external quality control of services provided by the communication network (Patent for invention of the Russian Federation №2669535), aimed at solving a technical problem, which consists in presenting objective data on the quality of the provided services to consumers of communication services without their interference in the process of network functioning; billing method, taking into account the quality of the provided communication services (Patent for invention of the Russian Federation №2708512), aimed at expanding the functionality of billing systems and allowing to objectively determine the level of quality of the provided communication services for the subscriber; an automated system and method for accepting payments for high-quality communication services (Patent for invention of the Russian Federation №2705422), aimed at increasing the awareness of operators about the quality of communication services, accurate to the element of a composite communication channel.

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