The Literature reports many studies on ERP implementation in many African countries and points out the difficulties faced by these countries in the sustainable management of the selected solution. The data in this domain reveals that most of the projects are abandoned in the early stages of their life cycle. Moreover, for ERP solutions that have been put in place, most of them are used with serious difficulties which usually pushed the organisation to abandon the system, and implement a legacy one that meets the requirements related to the human capital and financial constraints. The present paper contributes to the ERP literature within the African context by proposing a model for ERP type decision making. The model is based on the AHP (Analytic Hierarchy Process) method and use contextual dimensions to sustain the decision making related to what is the best suited ERP type for an African organisation.
Between 60 and 90 % of ERP implementation projects fail. One of the
reasons is the non-ERP readiness of the organizations. However, actual
ERP readiness management (ERM) methods tend to be context specific,
making them inefficient in other contexts. With a focus on the African
context, existing contextual and functional gaps are identified by
assessing actual ERM methods. The purpose of this work is to build a
metamethod capable to be specified based on the context of the
organization. The solution is built using Method Engineering as Design
Science methodology. The main idea is to introduce situational
properties in ERM method design using the Situational Method Engineering
approach based on chunks. The solution is demonstrated using
experimentations and within a case study. The findings of this work
provide greater insights into situational ERM design and thus are
helpful for organisations to build suitable ERM methods: (1) There is no
one size fits all method in IS implementation like in software
development; (2) Well-formed and suitable ERM methods can be designed
using the framework proposed using an easier to understand process and
artefacts from this article. (3) The results open perspectives of
situational ERP implementation life-cycle for ERP implementation
success. In ERP implementation research, must of the contributions come
from field studies. This potentially limits the scope of the results,
with biases. This article comes to contribute to fill this gap in
introducing SME in ERP implementation for context-aware methods as a
solution to the failure issue.
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