As a simple design the poster is easy reproducible and using web based analysis tools, monitoring the use is simple, providing useful data on patient engagement, and what information is being accessed. Clinical notes were re-audited over a 6 month period to observe sustained improvement. Results Since implementation there has been an overall increase of patients receiving documented written and verbal discharge advice to 85%, with an average of 11 clicks of electronic discharge information leaflets a day (as of 19th October 2019). There was a 22% reduction in unplanned attendances to the paediatric emergency department over the same time period. There has been multiple positive feedback, including via social media from both clinicians and patients about the ease of use and quality of information provided. Other benefits include a rapid way of providing information with a potential reduction in physical leaflets needed, with resource and cost savings to services. Conclusions The QR poster provides an innovate method of providing relevant and accessible patient information leaflets to patients with patient service experience and potential resource reduction benefits.
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