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Artificial intelligence (AI) technologies are one of the new technologies with new complicated features that are emerging at a fast pace. Although these technologies seem to be extensively adopted, people do not intend to use them in some cases. Technology adoption has been studied for many years, and there are many general models in the literature describing it. However, having more customized models for emerging technologies upon their features seems necessary. In this study, we developed a conceptual model involving a new system quality construct, i.e., interaction quality, which we believe can better describe adoption of AI-based technologies. In order to check our model, we used a voice assistant system (VAS) technology as an example of this technology, and tested a theory-based model using a data set achieved from a field survey. Our results confirm that interaction quality significantly affects individual’s trust and leads to adoption of this technology. Voice assistants are software agents that can interpret human speech and respond via synthesized voices. Apple's Siri, Amazon's Alexa, Microsoft's Cortana, and Google's Assistant are the most popular voice assistants and are embedded in smartphones or dedicated home speakers. Users can ask their assistants questions, control home automation devices and media playback via voice, and manage other basic tasks such as email, to-do lists, and calendars with verbal commands. This column will explore the basic workings and common features of today's voice assistants. It will also discuss some of the privacy and security issues inherent to voice assistants and some potential future uses for these devices. As voice assistants become more widely used, librarians will want to be familiar with their operation and perhaps consider them as a means to deliver library services and materials.

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