Employment plays a central role in the social integration of young people. Young people in rural areas are the future of agriculture and other rural industries, but often lack the guidance and support necessary to fully contribute to the development of their communities, thereby fuelling the vicious cycle of rural underdevelopment and poverty. This study aims to gain a better understanding of the youth employment challenges faced in rural areas by bringing together in group discussions with stakeholders (farmers, entrepreneurs in rural areas, associations, etc.). The conclusions from this assignment will feed to a baseline analysis of youth involvement in rural labour market and skills development required and will identify areas where rural development programs can be targeted to increase their contribution to employment creation. This will also suggest formulation of policy recommendations on stimulating new sources of employment, and the conditions for success in stimulating employment in rural areas. The proposed methodology was developed through Desktop Research and direct interviews with focus groups.

The main objective of this paper is to provide professional knowledge and practical ideas so we can understand them more easily and apply them in the teaching and management practice of the school. The aim of this paper is to help us understand the changes that occur in education by trying to reflect social developments and adapt them more easily to the requirements of new curricula, new teaching methodology and the inclusion of new technology in schools. This paper is based on literature review, and empirical treatment through the processing of statistical data enabled through surveys, questionnaires and interviews to explore experiences and perceptions of the role of leader and teacher in pre-university education schools in the new century. All schools of pre-university education in Albania have been part of this study.

This study skims the much debatable issue of customer satisfaction (quality matching expectations) in the banking system, as for banks are the main actors of the Albanian financial system. In fact, the customer satisfaction in the banking sector is an important criterion for customer to differentiate and build their loyalty toward the bank, consequently increasing the odds for loyal customers towards more than a service of the bank. Previous studies and research suggest that consumer perceptions and their expectations are likely to differ as per their customer satisfaction. This particular study examines implications related to bank’s customers satisfaction for Albanian banks which for study purpose are grouped in two different clusters based on the origin of shareholder’s capital. Satisfied customers are an important advantage for any business likewise banks. The difference is made by customer satisfaction and loyalty created through some components on the behavior of bankers serving to their customers. The SERVQUAL model that is the pillar of this article methodology, whereas structured and semi structured questionnaire is the instrument for performing the survey. A sample of 246 respondents which are banks customers from cluster 1 (local capital origin) is used for the qualitative research. The results of this study help bankers in order to maintain their business indicators in a highly competitive market and other stakeholders for identifying the implications faced in the banking industry in Albania. To achieve this, the Bank must conduct frequent research regarding customer expectations and respond to customer complaints with precise corrective actions.

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Nowadays, financial education in a developing country believed to be important as it affects the individual well-being, the national economic growth and the stability of financial markets. Supporting financial education conveys youth empowerment through increasing their income as entrepreneurs, managing their money (incomes, salaries or other benefits) through planning spending and savings, fostering financial inclusion through recognition of financial products, risk management and protection from asymmetric information. Albanians continue to be among people who love education and invest in professions that might enable them to make more money, but they have little or no opportunities to learn about managing their money. Today, almost 4 years after the approval of the National Strategy for Development and Integration (NSDI), this paper based on data analysis of young Albanians perceptions conclude that the national objective of “empowering youth” is considered over 60% unattained, affected also by an outdated strategy on education and on development of a supporting financial education for Albanian youngsters in particular. Government, regulators and private organizations must collaborate and invest in the financial education of youth, for the future will be the product of such efforts that are made today.