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A conceptual framework for understanding the needs and concerns of different stakeholders. Trust Requirements in E-BusinessTrust in information services and technologies has become an increasingly important issue. The development of trust between businesses, consumers, and other stakeholders is seen as crucial to the expansion of e-business markets and the full exploitation of technological developments in this area [3,4,10]. However, the way in which trust may be gained in this context is not yet well understood. Requirements relating to trust are seen from many different perspectives by different stakeholders, and often expressed in different terms. There is therefore a need for a common FERRUCIO SARDELLA

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