A indústria Farmacêutica é um mercado competitivo, complexo e de investimentos vultosos em pesquisa, desenvolvimento e produção de produtos farmacêuticos. Uma das principais estratégias da Indústria farmacêutica é a promoção de seus produtos junto à classe médica, através dos propagandistas de medicamentos, profissionais essenciais ao sucesso desta estratégia. O estudo objetivou comprovar a importância estratégica dos propagandistas de medicamentos e as competências necessárias para o bom desempenho desta profissão, de forma a garantir maior vantagem competitiva, e o sucesso destas organizações. Foram realizadas entrevistas individuais e semi-estruturadas e uma reunião de brainstorming, resultando na identificação de 46 competências, entre conhecimentos, habilidades e atitudes, que os propagandistas atribuíram maior importância, sendo assim consideradas mais relevantes e essenciais para o desempenho das atividades dos propagandistas farmacêuticos sob suas perspectivas. PALAVRAS-CHAVE: Indústria farmacêutica, Marketing farmacêutico, Propagandistas Vendedores deMedicamentos. THE PHARMACEUTICAL INDUSTRY AND THE STRATEGIC IMPORTANCE OF THE PROPAGANDISTS OF DRUGS: STUDY WITH EMPLOYEES IN NATAL/RN ABSTRACTThe Pharmaceutical industry is a competitive, complex and major investment in research, development and production of pharmaceutical products. One of the main strategies of the pharmaceutical industry is the promotion of their products to the medical profession, through propagandists medicines, essential to the success of this strategy professionals. The study aimed to demonstrate the strategic importance of the propagandists of medicines and necessary for the proper performance of this profession skills, to ensure competitive advantage, and the success of these organizations. Semi-structured individual interviews, and a brainstorming meeting were held, resulting in the identification of 46 competencies, including knowledge, skills and attitudes which the propagandists attributed greater importance and therefore were deemed most relevant and essential to the performance of activities of pharmaceutical propagandists under its prospects.
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