Objective
The present study aimed to develop and validate an instrument for assessing the communication skills of oncology physicians from a patient's point of view.
Methods
A first draft of the questionnaire was compiled based on skills reflecting good physician–patient communication identified in the literature. The questionnaire was critically revised by experts to ensure the validity of its contents. The revised questionnaire was completed by a sample of 153 cancer patients. The questionnaire was developed in German and later translated into English.
Results
After analysis using classical test theory and an exploratory factor analysis, four different factors could be extracted. These factors were labelled setting, patient‐centeredness, empathy and consulting competencies. Unsuitable items were eliminated within the analysis. All remaining items hold an appropriate degree of selectivity, item difficulty and reliability/consistency.
Conclusion
A novel questionnaire for evaluating communication skills of physicians was developed. It contains 36 items and is named ‘Com‐On Questionnaire: Questionnaire for the Evaluation of Physician's Communication Skills in Oncology’.
Practice Implications
The questionnaire is suitable for measuring both the strengths and deficits within the physician–patient communication in oncology from the patients' perspective.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.