This study aims to analyze the role of Organizational Citizenship Behavior (OCB) in improving individual performance in the public sector from the theoretical and empirical perspective. Data were gathered through a stocktaking technique by collecting and classifying various textbooks and journals as well as a variety of relevant previous studies. This study finds that OCB has a vital role in the individual

The implementation of the merit system policy in National Institute of Public Administration (NIPA) since 2015 has recently gained a positive recognition. In 2019, NIPA has got an excellent rating in the Merit System Index published by the Commission of State Civil Apparatus (KASN). The purpose of this research is to explore NIPA’s experience in implementing the merit system processes, what has been done and how to do it. Through an explorative-qualitative approach, data were collected by interviewing key informants as well as document analysis of the merit system implementation process for the last 5 years (2015-2020) and using participation observer technique. The result showed that NIPA has consistently implemented the merit system according to its principles and regulation during its implementation. It is also found that top leaders’ commitment has played a dominant and significant factor in the successful merit system implementation. Keywords: Merit System, Civil Servant, Professionalism Abstrak Sistem merit yang diterapkan di Lembaga Administrasi Negara (LAN) sejak tahun 2015 lalu telah mendapatkan pengakuan dari Pemerintah. Pada tahun 2019 LAN meraih predikat sangat baik dalam penilaian Indeks Sistem Merit (Merit System Index) yang dilakukan oleh Komisi Aparatur Sipil Negara (KASN). Tujuan penelitian ini adalah untuk mengekplorasi lebih jauh tentang mengapa LAN menerapkan sistem merit, apa saja yang telah dilakukan, dan bagaimana melakukannya. Dengan menggunakan pendekatan kualitatif-eksploratif, pengumpulan berbagai data/informasi pendukung sejak diterapkannya sistem merit (2015-2020), wawancara terbatas dengan para pengambil kebijakan dilakukan dan menggunakan teknik participation observer. Hasilnya bahwa penerapan sistem merit di LAN dilakukan sesuai dengan prinsip dan tahapan kebijakan yang ada. Komitmen pimpinan dan konsistensi dalam penerapan kebijakan sistem merit menjadi faktor determinan. Kata Kunci: Sistem Merit, Pegawai Negeri Sipil, Profesionalisme

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