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Method, Problems analysis, Quality management system, Method testing, Efficiency of the method,

Citizens are beginning to play a key role in the development of the smart city concept, providing a wealth of information for the sustainable development of cities. For this research, we planned and conducted empirical studies to examine the areas influencing the quality of life from the point of view of municipalities. A questionnaire form was developed and a survey was conducted on a sample of 84 municipal offices in Poland. We tabulated, statistically processed and analysed the results and thoroughly investigated the areas influencing the quality of life, their impact and importance. We determined which areas of the city are included in municipal research and checked whether there was a need to expand these areas. We found that the people responsible for research in municipal offices are aware that the quality of life is influenced by many areas and conditions. However, these people only choose selected areas for research and have a problem with indicating what can be extended to them. At the end of the article, the limitations of the conducted research are indicated and the directions for further research are proposed.

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