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The philosophy of care in neonatal intensive care units (NICU) has changed. In the past, parents had minimal visiting privileges and limited contact with their children. Then, with time, patient-centred care gave place to family-centred care and family-integrated care. Parents' participation in their infant's care during hospitalisation is now encouraged and positive impacts on the baby's health are recognised. 1,2 Despite these changes, being a parent in the NICU has unique challenges. 3,4 Parents are often mourning a "normal" pregnancy, delivery and/or baby and may experience guilt, anxiety and sadness. Furthermore, because of medical technologies needed,

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