The transformation towards Smart Manufacturing results in machines that are increasingly complex to use and to maintain, as well as in ever-complicated production processes. Coupled with a continuing reduction of staff, this leads to an increasing demand for information needs and work expertise. At the same time, these challenges offer the opportunity to enhance the employee's leeway with respect to designing and organizing their work. The project APPsist focuses on how this transformation can be supported technically and organizationally. This paper presents the technical approach: an architecture for intelligent-adaptive assistance and knowledge services. The paper describes how process mapping identified the requirements of the APPsist system, and presents the identified services and their communication, as well as the intelligent-adaptive functionality of the services

In their respective design processes automobile manufacturers use more and more virtual prototyping. Today, even some design decisions are made, based on purely digital vehicle models. This is a report of a recent study, which was done with a German car manufacturer, that has looked into different academic disciplines besides computer science, to find new ways to vitalize and stage digital vehicle models. Usability engineering, psychology, dramatics, and theater teaching were consulted. As a result a novel workflow pattern is proposed, exemplarily conceptualized for Design Reviews of automobiles. It embeds the use of Virtual Reality (VR) or Mixed Reality (MR) between Briefing and Debriefing phases, to give the users a chance for preparing and postprocessing the digital experience. This workflow pattern and its pragmatic conception are introduced in this paper.

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Construction industry is currently facing challenges such as a high number of occupational injuries and a somewhat weak connection between design and construction phases. One way to amend the situation is to increase data availability to construction professionals. Information about the structure and features of the building to be built should be shared so that various professionals can use the so-called digital twin model of the building for his/her purposes. We have created a concept for delivering the building information model (BIM) that can be viewed in various ways from various devices. We tested the viewing and using of BIM in augmented reality (AR), with high-end eXtented Reality (XR) technology (Microsoft HoloLens 2) and a tablet. Briefly, according to our test results, AR seems to be good when user needs to be perceived him/herself as if inside the building model, and tablet suits for viewing the digital model from the outside of it. Novice users of the AR technology need much more support in using the technology than the experienced ones. All test participants found the concept good and the technology with which to use it as promising.