E-Banking as the wave of the future, provides enormous benefits to consumers in terms of cost of transactions, either through internet, telephone or other electronic delivery channels. E-Banking is now widely practiced in Bangladesh. There are various types of e-banking services like SMS banking, Tele Banking, Push and Pull services, ATM, Fast Track etc. that have been introduced by the commercial banks in Bangladesh. This study attempts to explore various forms and characteristics of e-banking and finds out the merits and demerits of e-banking in selected commercial banks of our country. The major findings of the study show that all the commercial banks selected for the study have been practicing e-banking successfully and Dutch-Bangla Bank Ltd. is providing electronic banking services more effectively than other commercial banks selected in this study. Besides, there is a positive impact of e-banking on the socioeconomic development in Bangladesh. There should be diversification of such activities in rural areas of Bangladesh.
The general aim of this study is to evaluate and measure the effectiveness of recruitment and selection and its impact on service delivery amongst staff within the Development of Human Resource Policy. Research has shown that motivated and satisfied employees are more productive and that there is an improvement on service delivery. Factors, which influence employee motivation, are inter alia as efficient recruitment and selection methods, achievement, advancement, being treated with respect and personal growth and development. It is suggested that a possible way to succeed with recruitment and selection would be to gain their full co-operation with the aims and goals of the national objectives and the objectives of the department, to achieve, maintain and enhance the service delivery of staff, who are also potential future leaders in the organization. This should be coupled to a commitment to excellence and efficiency in the organization in general.
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