Although digital technologies provide many advantages and opportunities for storing, processing, and sharing information in real-time, disseminating and managing knowledge are critical for value creation. A deeper understanding of the tools and processes as drivers of knowledge creation can also have a significant impact on service quality in the healthcare industry. Knowledge management theories presuppose an essential aspect of knowledge relates to human processing, challenging the technology basis of digital healthcare. Without the ability to leverage digital technologies through knowledge management, the creation of value is minimal. This study provides a conceptual knowledge management digital capability model (KMDCM) in order to enhance digital healthcare performance.

In order to reduce the growing negative impact of CO2 emissions, manufacturing firms have begun to refocus efforts on energy management. Several studies have focused on drivers and inhibitors of energy management but few regarding manufacturing energy management maturity. This study investigates both drivers and the role of knowledge management on manufacturing energy management maturity. Using multivariate analyses, questionnaire data from manufacturing personnel throughout the United States is utilized to assess these relationships. The results provide the support that economic followed by organizational and corporate social responsibility (CSR) positively impact knowledge management practices within organizations. Additionally, this study provides support that knowledge management practices within U.S. manufacturing organizations have a positive association with environmental management maturity. Findings contribute to theory and practical knowledge by highlighting the configurational effects of knowledge management and energy management maturity.